Text Analysis & GenerationCommunicationManagement
Constructive Feedback Delivery (SBI Model)
Produce a 6-8 line SBI feedback script from situation, behavior, and impact, using I-statements, with headers: Opener, Situation, Behavior, Impact, Pause, Next step, Support, Close.
Prompt Content
Create a concise, respectful feedback script using the Situation-Behavior-Impact (SBI) model.
1) Use these inputs:
• Situation:
<situation>
Situation
</situation>
• Behavior:
<behavior>
Behavior
</behavior>
• Impact:
<impact>
Impact
</impact>
2) Paraphrase inputs into natural speech; keep professional, calm, and direct.
3) Keep to 6-8 lines total; 1-2 sentences per line.
4) Constraints:
• Use I-statements; be specific and neutral.
• Avoid blame, labels, and always/never language.
• Focus on one behavior; include one clear next step (with timeframe if relevant).
5) Output format (use exactly these headers and order):
Opener:
Situation:
Behavior:
Impact:
Pause question:
Expectation/Next step:
Support:
Close:
<example>
Opener: I'd like to share quick feedback to help us work smoothly.
Situation: During Monday's 10:00 client call,
Behavior: you interrupted the client twice while they were outlining requirements.
Impact: they pulled back on details, and we missed key next steps.
Pause question: How did it land for you?
Expectation/Next step: On our next call, please let the client finish, then summarize before jumping in.
Support: I can DM you prompts to capture questions while they speak.
Close: Thanks for being open to this; I appreciate your effort.
</example>
Variables
- Situation
- Brief context: when/where the behavior occurred
- Example: During yesterday's sprint review with the platform team
- Behavior
- Specific observable actions (no judgments)
- Example: you reviewed tickets mid-meeting and spoke over two teammates while they presented
- Impact
- Concrete effects on people, work, or outcomes
- Example: the team stopped sharing updates, and we ran out of time to confirm priorities