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Constructive Feedback Delivery (SBI Model)

Produce a 6-8 line SBI feedback script from situation, behavior, and impact, using I-statements, with headers: Opener, Situation, Behavior, Impact, Pause, Next step, Support, Close.

Prompt Content

Create a concise, respectful feedback script using the Situation-Behavior-Impact (SBI) model. 1) Use these inputs: • Situation: <situation> Situation </situation> • Behavior: <behavior> Behavior </behavior> • Impact: <impact> Impact </impact> 2) Paraphrase inputs into natural speech; keep professional, calm, and direct. 3) Keep to 6-8 lines total; 1-2 sentences per line. 4) Constraints: • Use I-statements; be specific and neutral. • Avoid blame, labels, and always/never language. • Focus on one behavior; include one clear next step (with timeframe if relevant). 5) Output format (use exactly these headers and order): Opener: Situation: Behavior: Impact: Pause question: Expectation/Next step: Support: Close: <example> Opener: I'd like to share quick feedback to help us work smoothly. Situation: During Monday's 10:00 client call, Behavior: you interrupted the client twice while they were outlining requirements. Impact: they pulled back on details, and we missed key next steps. Pause question: How did it land for you? Expectation/Next step: On our next call, please let the client finish, then summarize before jumping in. Support: I can DM you prompts to capture questions while they speak. Close: Thanks for being open to this; I appreciate your effort. </example>

Variables

Situation
Brief context: when/where the behavior occurred
Example: During yesterday's sprint review with the platform team
Behavior
Specific observable actions (no judgments)
Example: you reviewed tickets mid-meeting and spoke over two teammates while they presented
Impact
Concrete effects on people, work, or outcomes
Example: the team stopped sharing updates, and we ran out of time to confirm priorities